How long will it take until my order is being shipped or until I have received the PDF file with the cost summary?
now we are more or less back to the normal work load and we should be able to ship out the orders within 3 business days. Within those 3 business days we will also send you the PDF file with the cost summary in case you have selected advance payment methods.
We do want to thank you again for your patience and understanding for the long delays from last year.
Sincerely Your Inflatable World team.
Please note that the German Parcel Post (DHL) is asking for a Corona Crisis surchgarge because of increased transportation cost caused by the reduced number of flights going overseas. The surcharge will be added during check out process and applies for the following countries: Singapor, Taiwan, Thailand, Chile, and Brazil
Shipping cost within Germany is a flat rate of 4.99 Euro independent of the weight of the package.
For all other countries, the shipping cost will be calculated based on the total weight of the
package. The shipping cost will be calculated and displayed during the checkout process.
For packages delivered within Germany and within the EU, insurance is included in the
shipping rate and covers the total value of the package.
For packages delivered outside the EU an additional insurance cost between 4 Euro and 8 Euro
(depending on the total value of the package) will added to cover the total value of the package.
The deliver time for packages shipped within Germany normally is between 3 and 4 working days
from the day after receipt of the order or the day after receipt of the advance payment.
The deliver time for packages shipped within the EU normally is between 7 and 11 working days
The deliver time for packages shipped outside the EU countries normally is between 2 and 4 weeks.
However, due to the huge increase in the number of packages shipped currently world wide and due to the restrictions
caused by the pandemic, the transit time for the delivery of the packages has increased by 5 days for packages
shipped within the EU countries, and up to 4 or 5 additional weeks for packages shipped outside the EU countries.
Please fee free to submit questions regarding the shipping cost or any other questions through the
contact form or by e-mail to: firstname.lastname@example.org