How long will it take until my order is being shipped or until I have received the PDF file with the cost summary?
With the listing of the new items we received a tremendous amount of e-mails, which are much, much more that we can reply to in one day. Please let us kindly ask for some patience. We are working hard to follow up as soon as possible. We do thank you for your patience and understanding.
Sincerely Your Inflatable World team.
Please note that the German Parcel Post (DHL) is asking for a Corona Crisis surchgarge because of increased transportation cost caused by the reduced number of flights going overseas. The surcharge will be added during check out process and applies for the following countries: Japan, Korea, Singapor, Taiwan, Thailand, Australia, Brazil and USA
Shipping cost within Germany is a flat rate of 4.99 Euro independent of the weight of the package.
For all other countries, the shipping cost will be calculated based on the total weight of the
package. The shipping cost will be calculated and displayed during the checkout process.
For packages delivered within Germany and within the EU, insurance is included in the
shipping rate and covers the total value of the package.
For packages delivered outside the EU an additional insurance cost between 4 Euro and 8 Euro
(depending on the total value of the package) will added to cover the total value of the package.
The deliver time for packages shipped within Germany normally is between 3 and 4 working days
from the day after receipt of the order or the day after receipt of the acvance payment.
The deliver time for packages shipped within the EU normally is between 7 and 11 working days
The deliver time for packages shipped outside the EU countries normally is between 2 and 4 weeks.
Please fee free to submit questions regarding the shipping cost or any other questions through the
contact form or by e-mail.